Aircraft Maintenance Technology

APR-MAY 2018

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FROM THE FAA Just Culture Stories: The Good, The Bad, and the Ugly By Dr. Bill Johnson THE AUTHOR TELLS THREE STORIES ABOUT VOLUNTARY reporting and Just Culture. Fitting for this month's international theme, the stories reflect cultures from North America, Europe, and Asia. A colleague from a U.S. university called and asked me for example stories related to the implementation of Just Culture. We spoke for a while as my memory and inclination for story-telling churned up a few examples. At the end of the conversation, the colleague said something like "Bill, those stories are great, you should write them down." Read on and decide for yourself if they have value to you. The stories are as true as my memory permits. GENERALLY RECOGNIZED ATTRIBUTES FOR A JUST CULTURE The term "Just Culture" is a household word in aviation safety. The concept advocates responsibility and accountability for each worker. It extends that accountability to the entire organization. Sometimes error is a function of human frailty, or even misfortune. Sometimes the root cause of an error goes beyond human performance and rests with the work environment, the expected activity, and the resources necessary to complete work safely, effectively, and efficiently. Elements of Just Culture usually include clear communication and trust between labor and management, shared value Taughannock Aviation Business Jet Services ADVANCED TECHNOLOGY Oxygen & Nitrogen Booster Pumps Taughannock Aviation offers: mini mules, complete cart systems & much more. PORTABLE Lightweight and compact. Driven by clean dry compressed air or bottled nitrogen. EASY-TO-USE Eliminate time consuming supply bottle top off, consolidation, and cascading. 607-257-7500 Web: www.flytac.com or e-mail: garth@flytac.com or Fax 607-257-6419 TAUGHANNOCK GROUND SUPPORT EQUIPMENT 66 Brown Road Ithaca, NY 14850 AviationPros.com/company/10135025 MILLENNIUM HL SERIES STARTER GENERATOR BRUSHES HELPING YOU CARRY A HEAVY LOAD. Miraj Corporation is pleased to introduce the Millennium HL Series starter generator brushes. An extension of our industry leading Millennium Series Long Life brush program, these brushes offer improved life and performance under the most demanding load conditions and operating environments, the Millennium HL Series - new brushes for a new generation. MIRAJ 345 Route 17, Hasbrouck Heights, NJ 07604 201-288-8877 • Fax: 201-288-7356 email: mirajcorp@aol.com www.mirajcorp.com AviationPros.com/company/10134654 44 APRIL/MAY 2018 AIRCRAFT MAINTENANCE TECHNOLOGY

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