Aircraft Maintenance Technology

MAY 2017

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AIRLINE 32 MAY 2017 AIRCRAFT MAINTENANCE TECHNOLOGY at these institutions. Participating educa- tors, in fact, are using the ExpressJet talent solution as an opportunity to develop new modularized content to enhance existing offerings. In supply chain terms, TSC functions akin to a manufacturer's representative. The participating edu- cational institutions serve as 'talent facto- ries,' and are asked to deliver education and training programs aligned to the compa- ny-specific AMT job- task blueprint. No single program design is mandated, in fact the goal is to encourage participat- ing educational insti- tutions to play to their strengths. "We don't tell our talent supply chain partners how to teach," said an ExpressJet executive. "We impart what we need to be taught in order for their students to become successful employees at our company." ExpressJet also requested TSC's help in creating a company-specific Advanced AMT Assessment, with two goals in mind. First, the certification helps the education- al institutions participating in this talent solution to stay aligned to the company's current and future JTA requirements. Second, it helps ExpressJet reduce its tal- ent acquisition costs by streamlining the recruiting process. Another distinctive aspect of the ExpressJet-TSC talent solution is the high level of engagement by ExpressJet itself. Senior executives in Maintenance and Human Resources are lending their full support and front-line talent acquisition and maintenance training personnel are deeply involved. Aware that not all aviation schools may have the resources needed to teach the skills ExpressJet requires in its 21st century workforce, the company is taking steps to support training in computerized avion- ics and related areas where possible. The company is also making its experienced personnel available to serve as guest fac- ulty where feasible. Increased employer engagement with educational institutions has long been a goal of workforce development leaders across the industry. ExpressJet's engage- ment with TSC in this 'all boats rise' approach may well guarantee ExpressJet national recognition as a leader in talent acquisition for the aviation industry. Clearly, sustained engagement by employ- ers in the design and delivery of talent solu- tions can help to both develop a higher quality workforce and drive innovations in aviation education and training. TIM WELSH is Executive Director, Talent Solutions Coalition, TalentSolutionsCoalition.org. Contributors: Sandra Fearon, General Manager — Talent Acquisition and Recruiting, ExpressJet Airlines; and Michael McDaniel, General Manager — Maintenance Training, ExpressJet Airlines EXPRESSJET

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