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FROM THE FA A 40 AUGUST/SEPTEMBER 2016 AIRCRAFT MAINTENANCE TECHNOLOGY ance, communication, and continuing safety. Day 1 ended with a story. Well, it actually was a unit on "story telling" that emphasized the value of story delivery in HF courses. Drawing on techniques from TED talks and a lot of HF teaching experience Bill Johnson offered technique and stories from his 50 years as an aviator/trainer. He claimed that he is a humble match to the stories from most FAA safety inspectors. Johnson switched from teacher to learner at the start of Day 2, when every member had an option to tell a three-minute story. Stories were evaluated against a list of "tips" for story telling. The bottom line is that instructional stories are as much about delivery style as about the story content. COMBINING STYLE AND CONTENT On the second day there was more HF content. However, the primary focus was on how to teach specific HF content. Inspector/ manager John (Jay) Hiles described the importance about know- ing your audience and how to match content to the audience. A breakfast presentation to the Rotary Club is quite different than speaking about safety to a room full of experienced airline technicians. He showed how general aviation mechanics and owner-operators have different motivations than MRO employ- ees. The good news is that everyone that flies as a passenger or pilot, manufactures or repairs aircraft, or oversees regulatory compliance is interested in the human factors that affect safety. Johnson offered his "one slide" human factors course that includes: Shell, Swiss Cheese, Dirty Dozen, Risk Assessment Model, Bowtie, and PEAR. He spoke about the variety of ways to combine the PEAR Model and story telling so that learners will have an easy way to recall a variety of human factors topics. During the Day 2 mid-afternoon hours of daytime circadian low, Dr. Bryant lectured about human fatigue. Everyone stayed awake during her lecture. There was quite a debate regarding the appropriate amount and complexity of how much science is neces- sary in a fatigue lecture to aviation maintenance technicians. The final resolve was that one must find the match between audience expectation and trainer knowledge and comfort. Most impor- tantly, the audience should know the techniques to be aware of and compensate for fatigue. In the end Dr. Bryant recommended using the fatigue materials from www.humanfactorsinfo.com. DIRECT SERVICES: • ENGINEERING • ONSITE TRAINING • CONSULTATION ACTIVE TRAINING IN: • ENGINEERING • MANUFACTURING • REPAIR +1 (775) 827-6568 • www.abaris.com WORLD LEADER IN ADVANCED COMPOSITE TRAINING WORLD LEADER IN ADVANCED YOUR CAREER NEEDS MAINTENANCE TOO! HELPING YOU CARRY A HEAVY LOAD. HL SERIES MILLENNIUM Miraj Corporation is pleased to introduce the Millennium HL Series starter generator brushes. An extension of our industry leading Millennium Series Long Life brush program, these brushes offer improved life and performance under the most demanding load conditions and operating environments, the Millennium HL Series - new brushes for a new generation. 345 Route 17, Hasbrouck Heights, NJ 07604 201-288-8877 • Fax: 201-288-7356 email: mirajcorp@aol.com www.mirajcorp.com STARTER GENERATOR BRUSHES AviationPros.com/company/10133727 AviationPros.com/company/10134654