Aircraft Maintenance Technology

AUG-SEP 2016

The aircraft maintenance professional's source for technological advancements, maintenance alerts, news, articles, events, and careers

Issue link: http://amt.epubxp.com/i/725823

Contents of this Issue

Navigation

Page 38 of 51

www.AviationPros.com 39 AviationPros.com/company/10134838 the reasons that they were qualified and motivated to teach a HF course. All shared the challenge of facing the video camera and speaking to an audience of zero. Upon group review to identify best communica- tion methods, we found that the best intros were the ones that most closely adhered to the scripted instructions. Surprisingly, only one of 15 went beyond the time limit. During review we discussed such aspects as posture, body language, tone, enthusi- asm, and more. Day 1 combined both practical informa- tion and learning theory. Topics ranged from adult learning theory — called Androgogy, by Inspector Jim Hein, to how to gather information about maintenance human factors issues. In that section Dr. Michelle Bryant emphasized that there is a lot of maintenance HF information already available. One does not have to reinvent the wheel or seek a Ph.D. in human fac- tors, to deliver an excellent presentation. Of course, she mentioned the FAA mainte- nance HF website (humanfactorsinfo.com). Johnson's article about "Sources" (See AMT July 2016) was also mentioned. Everyone believed that the level of content detail must be matched to audience interest and requirements. Trainers should not try to present at a level beyond their knowledge/ comfort. That situation will lead to embar- rassment during the Q&A.; Once a trainer has the right materials they must present the information in a clear, correct, complete, and concise man- ner. Further, a good trainer must be able to facilitate discussion and keep "things interesting." D Smith did just that by capi- talizing on years of training experience for U.S. Army helicopter crews and more recently on accident investigation, human factors, and safety management for the Department of Transportation. Using a mix of Steve Jobs and Zen style, Smith's 25 slides contained about 50 words in total. Inspector Keith Frable is a former FAA principal maintenance inspector for the two of the largest U.S. air carriers. He is also a 10+ year adjunct professor for the Embry-Riddle University Worldwide Campus. He applied his teaching and FAA experience to deliver training on FAA's important topic of risk-based deci- sion making (RBDM). He showed the interdependency between topics like safety management, RBDM, and FAA's new compliance philosophy. He empha- sized that a new FAA Flight Standards will look differently at how inspectors use enforcement and at how voluntary reporting is changing enforcement prac- tices. He presented information to show that such changes will increase compli-

Articles in this issue

Links on this page

Archives of this issue

view archives of Aircraft Maintenance Technology - AUG-SEP 2016