Aircraft Maintenance Technology

APR 2014

The aircraft maintenance professional's source for technological advancements, maintenance alerts, news, articles, events, and careers

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B U S I N E S S A V I A T I O N Gulfstream's product support currently employs 3,850, and technicians have a combination of A&P certificates, FAA licenses, and EASA B1 and B2 certifications. GULFSTREAM AEROSPACE CORP. KD-446 features unique scissor- cutting action 5055 Madison Road • Cincinnati, Ohio 45227 513-271-0333 • www.kett-tool.com • Cuts a radius as small as three inches round • Light in weight and highly maneuverable • Durable, high-quality steel blades Right- or left- handed blades PROFILE SHEARS AviationPros.com/company/10134514 AviationPros.com/company/10978239 22 April 2014 AIRCRAFT MAINTENANCE TECHNOLOGY to provide support for owners and operators that attend major U.S. events, including the Super Bowl and Daytona 500. W hen we asked Russell about sig- nificant changes in aircraft mainte- nance practices over the last 25 years, he replies, "Interactive 3-D technol- ogy for our new aircraft, the G650 and G280, assists our technicians by graphically displaying how a part is removed and installed. Technicians can easily view the graphics and the maintenance manual instructions, which helps reduce errors and the time it takes to troubleshoot systems. "On the G450 and G550, we have PlaneConnect, a system that transmits maintenance data at top of descent to experts Product support: people, planes, trucks and more Gulfstream's worldwide product sup- port must be the envy of every major f light operation. Russell explains, "Our customer service begins with one call to our Technical Operations Center. We have professionals oper- ating 11 global service centers and one component repair facility, all dedicated to world-class customer service. There are 13 authorized war- ranty centers and line service facili- ties in North and South America, Europe, Russia, India, Middle East, Africa, Asia, and Australia, and we stock about $1.4 billion in parts at strategic locations." Gulfstream Field and Airborne Support Teams (FAST) include two dedicated G150 aircraft, more than 30 dedicated pilots and technicians, and specially outfitted rapid-response trucks based across the United States and Europe. In January 2014 a specially equipped 74-foot tractor-trailer was added AMT_16-23_CSBizAviation.indd 22 4/3/14 2:05 PM

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