B U S I N E S S A V I A T I O N
Gulfstream's product support currently
employs 3,850, and technicians have
a combination of A&P; certificates,
FAA licenses, and EASA B1 and B2
certifications.
GULFSTREAM AEROSPACE CORP.
KD-446 features
unique scissor-
cutting action
5055 Madison Road • Cincinnati, Ohio 45227
513-271-0333 • www.kett-tool.com
• Cuts a radius as small as three inches round
• Light in weight and highly maneuverable
• Durable, high-quality steel blades
Right- or left-
handed blades
PROFILE SHEARS
AviationPros.com/company/10134514 AviationPros.com/company/10978239
22 April 2014 AIRCRAFT MAINTENANCE TECHNOLOGY
to provide support for owners and
operators that attend major U.S.
events, including the Super Bowl
and Daytona 500.
W hen we asked Russell about sig-
nificant changes in aircraft mainte-
nance practices over the last 25 years,
he replies, "Interactive 3-D technol-
ogy for our new aircraft, the G650
and G280, assists our technicians by
graphically displaying how a part is
removed and installed. Technicians
can easily view the graphics and the maintenance manual
instructions, which helps reduce errors and the time it takes
to troubleshoot systems.
"On the G450 and G550, we have PlaneConnect, a system
that transmits maintenance data at top of descent to experts
Product support: people,
planes, trucks and more
Gulfstream's worldwide product sup-
port must be the envy of every major
f light operation. Russell explains,
"Our customer service begins with
one call to our Technical Operations
Center. We have professionals oper-
ating 11 global service centers and
one component repair facility, all
dedicated to world-class customer
service. There are 13 authorized war-
ranty centers and line service facili-
ties in North and South America,
Europe, Russia, India, Middle East,
Africa, Asia, and Australia, and we
stock about $1.4 billion in parts at
strategic locations."
Gulfstream Field and Airborne Support Teams (FAST)
include two dedicated G150 aircraft, more than 30 dedicated
pilots and technicians, and specially outfitted rapid-response
trucks based across the United States and Europe. In January
2014 a specially equipped 74-foot tractor-trailer was added
AMT_16-23_CSBizAviation.indd 22 4/3/14 2:05 PM